1. Information We Collect
When you purchase a founding membership or join our waitlist, we collect:
- ◆Your name and email address
- ◆Payment information (processed securely by Stripe — we do not store card details)
- ◆IP address and browser information for fraud prevention
- ◆Communications you send us directly
2. How We Use Your Information
We use your information to:
- ◆Process and fulfill your membership purchase
- ◆Send founding member updates, launch communications, and partner announcements
- ◆Respond to your questions and support requests
- ◆Operate, improve, and protect the platform
- ◆Comply with legal obligations
3. Payment Processing
All payments are processed by Stripe, Inc. Cana Reserve does not store, transmit, or have access to your complete payment card information. Stripe's privacy policy governs the handling of your payment data. Please review Stripe's privacy policy at stripe.com/privacy.
4. Email Communications
By purchasing a founding membership or joining the waitlist, you consent to receive founding member communications from Cana Reserve. You may unsubscribe from marketing emails at any time using the unsubscribe link in any email. Transactional emails related to your membership (receipts, access notifications, account updates) cannot be opted out of while your membership is active.
5. Information Sharing
We do not sell, rent, or trade your personal information. We may share information with:
- ◆Service providers who assist in operating the platform (Stripe for payments, email delivery providers)
- ◆Law enforcement when required by applicable law
- ◆Successor entities in the event of a business acquisition or merger
6. Data Retention
We retain your personal information for as long as your membership is active and for a reasonable period afterward to comply with legal obligations and resolve disputes. Waitlist subscribers who have not converted to members may request deletion of their data at any time.
7. Your Rights
Depending on your location, you may have rights to access, correct, or delete your personal data, or object to certain processing. California residents have additional rights under the California Consumer Privacy Act (CCPA). To exercise any of these rights, contact us at [email protected].
8. Cookies
Our website uses essential cookies required for operation. We do not currently use advertising or tracking cookies. Analytics tools, if deployed, will be disclosed in an update to this policy.
9. Contact
For privacy questions or data requests, contact us at [email protected].